Membership Healthcare Questions, Answered in Warsaw, IN

The membership covers your annual wellness visit, annual lab work, and standard office visits. It is designed to give you predictable, transparent costs so there are no surprise bills after a routine appointment. Procedures that go beyond standard office visits, such as mole removal or abscess drainage, are priced separately from the membership fee. The goal is to remove the financial uncertainty that comes with traditional insurance billing while still giving you access to thorough, relationship-based primary care.

No. Legacy Family Health Care does not bill insurance for office visits. The clinic operates on a membership and self-pay model, which means your care is billed directly and transparently rather than routed through an insurance company. This approach removes the administrative friction and surprise costs that often come with traditional insurance billing. If you have insurance and want to use it for medications, prescriptions can be sent to an outside pharmacy of your choice so you can still take advantage of your coverage there.

No. Legacy Family Health Care is strictly appointment-only. This is an intentional choice, not a limitation. By scheduling every visit in advance, the care team can dedicate focused, unhurried time to each patient rather than managing a high-volume walk-in queue. Standard intake appointments are 45 minutes, which allows for a thorough review of your health history and a real conversation about what is going on, rather than a rushed 10-to-15-minute slot.

All visits are scheduled by appointment. The clinic is open Monday, Tuesday, and Thursday from 8:00 AM to 5:00 PM, and Wednesday from 8:30 AM to 7:00 PM. For common illness concerns and same-day needs, the team works to provide timely appointment options. The specific lead time for booking is not published publicly, so reaching out through the clinic's contact form is the best way to find the next available slot that fits your schedule.

Legacy Family Health Care is led by Lindsay M. Kreps, MSN, APRN, FNP-C, who brings 20 years of clinical experience with a focus on diabetes and chronic disease management. Rhonda Hoskins, MSN, APRN, FNP-BC, joined the practice in February 2025 and specializes in psychiatric nursing and mental health medication management. Rhonda sees patients Monday through Wednesday. Together, they cover a wide range of primary care needs, from chronic condition monitoring to mental health medication support, all within a relationship-based care model.

Yes. The clinic offers mental health medication management, including initial intakes, medication history reviews, and ongoing follow-up care. This service is led by Rhonda Hoskins, who specializes in psychiatric nursing. Initial mental health visits require an in-person appointment. After that first visit is established, follow-up appointments are available via telehealth, typically on a quarterly basis. The focus is on medication management rather than counseling or therapy services.

Yes, the clinic has an in-house pharmacy stocked with common medications. In many cases, picking up medication directly at the clinic is significantly less expensive than using an outside pharmacy, even with insurance. If you prefer to use your insurance coverage for medications, the clinic can also send your prescription to an external pharmacy. Note that controlled substances are not dispensed through the in-house pharmacy. The care team can help you understand your best option for a specific medication at the time of your visit.

The clinic covers a broad range of care needs. For ongoing conditions, the team manages diabetes, high blood pressure, high cholesterol, asthma, and thyroid conditions. For everyday health needs, they treat cold, flu, strep, UTIs, bronchitis, rashes, and minor injuries. In-office procedures include wound closure, mole removal, abscess drainage, joint injections, and ear wax removal. The clinic also offers DOT and CDL physicals, in-house lab testing, weight loss support framed around medical wellness, and coordination with specialty providers when care beyond the clinic's scope is needed.